Frequently Asked Questions
What all services BKM offers?
a. Health Supplement Product Registration
b. Medical Billing
Health Supplement product registration services are offered for which Regions?
a. North America
b. South East Asia
c. Middle East countries
d. CIS
Is Health Supplement Product registration is compulsory in Canada AND USA?
a. Canada: Registration is compulsory
b. USA: Not Mandatory
Other than product registration which other regulatory services BKM Offers?
a. NPN Application in Canada
b. Product Label content development
c. Health Supplement Formulation Development
Do BKM Partners has previous experience of managing these services in past ?
a. Yes, more than 10 years of experience of Registration of products
Where are BKM Partner companies located?
a. In Canada
b. USA
c. Vietnam
d. UAE
e. IRAQ
f. Kazakhstan
g. Singapore
h. Hongkong
We already do billing "In-House", why should we switch to your services?
Eighty to Ninety percent of a physician’s income today is cycled through medical insurance companies. In today’s regulatory environment the majority of physicians do not have the time to keep abreast of the latest regulations as well as developments in Revenue Cycle Management.
While you may currently be doing your billing in-house you need to ask yourself these questions?
- Are we maximizing re-imbursement for the patients we cater to?
- Do we have the services of a professional coder, who could perhaps catch items that are not presently being billed?
- Are we presently over-coding, which could possibly cause an audit down the road?
- Are my office staff members always behind and always playing catch-up, when submitting claims?
- Are we able to allocate resources to work on Denials and Account Receivable?
- Have we done a write off analysis, to see if our billing department is writing off incorrect denials?
- Have we done a cash flow analysis, to see how much we would save using an external billing service as against paying for an in-house billing department?
If you are asking yourself any of these questions, it is time to contact BKM Health and switch.
By using our partners, you will be able to:
- Have Eligibility be verified for all your patients
- Have your data entry done and claims submitted on a daily basis, as opposed to on a “when time permits” basis
- Have your payments posted to your patient accounts as soon as payments are received
- Have your secondary claims submitted, and balance billed to your patients immediately
- Have all your Denials and aged claims worked upon.
- Reduce the number of employees involved in doing your billing
- Reduce the number of hours in a day your employees spend on billing tasks
- Enable your staff to concentrate on the problems instead of being swamped by the data entry tasks
Who would I contact daily if I had a question?
Upon signing with BKM for revenue cycle management services, you will be assigned an Account/Liaison Manager. Your Account Manager will be your main point of contact for any questions you have on your account
Does BKM follow up onoutstanding medical claims as well?
Yes. Our partners understand that apart from collecting claims, identifying uncollected claims and turning them into cash is a very important activity for the accounts receivable team. Their highly skilled AR team generates Aging Reports and they follow up on each and every claim that has passed a time frame of 60 days and above.
Where do payments go when the claims are reimbursed
All payments go directly to you. We request that you send us a copy of the EOB or verification of payment so that our records can be kept up to date for patient invoices and adjustments, but you retain complete control of your money at all times. Our partners will ensure that maximum ERA’s drops directly into the PMS application so as to reduce your burden to scan the EOBs to us, however for few insurances which only sends paper EOBs; you would be required to scan those to our CBO.